Contact

Contact Elamora

For any question about an order, bank transfer, pickup, delivery, cancellation, return or personalized request, contact Elamora using the official details below.

Email support

orders@elamora.eu

Use this email for order questions, payment references, delivery, pickup, cancellation or refund requests.

Email Elamora

WhatsApp

To be completed

A public WhatsApp contact number has not been published yet. Until then, please use email for official support.

Instagram

To be completed

The official Instagram profile must be confirmed before publication on the website.

Business location

Kosovo

The full registered postal address must be completed before final legal publication and live payment activation.

Support hours

Elamora currently handles customer support by email. Response times may vary depending on order volume, weekends, holidays and product preparation periods.

For urgent order changes, contact us as soon as possible and include your order reference.

Business information to complete

WhatsApp, Instagram and the full registered postal address are not published yet. These details should be completed before final legal publication and live payment activation.

Before contacting us

  • For an existing order, include your order reference.
  • For bank transfer questions, include the payment reference used.
  • For delivery or pickup questions, include the preferred date and city.
  • For damaged or incorrect products, include clear photos if relevant.